Terms of service
OVERVIEW
Welcome to Royal Frankincense! The terms “we”, “us” and “our” refer to Royal Frankincense. Royal Frankincense operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Royal Frankincense is powered by Shopify, which enables us to provide the Services to you. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.
Welcome to Royal Frankincense! The terms “we”, “us” and “our” refer to Royal Frankincense. Royal Frankincense operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Royal Frankincense is powered by Shopify, which enables us to provide the Services to you. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for providing correct, current, and complete billing and shipping information. You are solely responsible for maintaining the security of your account credentials.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for providing correct, current, and complete billing and shipping information. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS & SAFETY DISCLAIMER
We strive for accuracy in our product representation. However, please note:
We strive for accuracy in our product representation. However, please note:
- Natural Variation: As our resins and powders are 100% natural and wild-harvested, variations in color, size, and shape are expected and do not constitute defects.
- Non-Medical Use: Our resins and powders are sold as raw natural materials for aromatic, botanical, and cultural use. Royal Frankincense products are not sold as medicine, drugs, or medical devices. We make no claims regarding the internal use or medicinal benefits of our products.
- Customer Responsibility: Customers who choose to use our products for purposes beyond aromatherapy do so at their own risk. Royal Frankincense is not liable for any health-related claims or issues arising from the use of our products.
- Availability: We reserve the right to limit quantities or discontinue any product at any time. If a product is unavailable due to quality standards, we will notify you promptly.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Your order is not accepted until we confirm it and process payment. We reserve the right to decline any order. Purchases are subject to our Refund Policy and are for personal, non-commercial use only.
When you place an order, you are making an offer to purchase. Your order is not accepted until we confirm it and process payment. We reserve the right to decline any order. Purchases are subject to our Refund Policy and are for personal, non-commercial use only.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. Posted prices do not include taxes, shipping, or customs charges unless stated. You represent that any credit card information provided is true and that you are authorized to use it.
Prices are subject to change without notice. Posted prices do not include taxes, shipping, or customs charges unless stated. You represent that any credit card information provided is true and that you are authorized to use it.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping delays caused by carriers or customs. Once products are transferred to the carrier, title and risk of loss pass to you.
We are not liable for shipping delays caused by carriers or customs. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content, including text, images, and our unique educational booklets, is owned by Royal Frankincense and protected by copyright laws. You may use the Services for personal, non-commercial use only. You must not reproduce or redistribute any materials without our written consent.
All content, including text, images, and our unique educational booklets, is owned by Royal Frankincense and protected by copyright laws. You may use the Services for personal, non-commercial use only. You must not reproduce or redistribute any materials without our written consent.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools (like payment processors) "as is" without warranties. Our site may also contain links to third-party websites. We are not responsible for the content or accuracy of these third-party materials.
We may provide access to third-party tools (like payment processors) "as is" without warranties. Our site may also contain links to third-party websites. We are not responsible for the content or accuracy of these third-party materials.
SECTION 8 - USER COMMENTS AND FEEDBACK
If you send us suggestions, reviews, or other materials, you agree that we may edit, copy, and distribute them without restriction. We are under no obligation to maintain comments in confidence or pay compensation.
If you send us suggestions, reviews, or other materials, you agree that we may edit, copy, and distribute them without restriction. We are under no obligation to maintain comments in confidence or pay compensation.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free. You agree that your use of the products is at your sole risk. All products are provided "as is" without any warranties, including implied warranties of merchantability or fitness for a particular purpose.
We do not guarantee that your use of our service will be uninterrupted or error-free. You agree that your use of the products is at your sole risk. All products are provided "as is" without any warranties, including implied warranties of merchantability or fitness for a particular purpose.
SECTION 10 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida.
SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@royalfrankincense.com.
Questions about the Terms of Service should be sent to us at sales@royalfrankincense.com.